Contact Settings & Audience Segmentation
Increase conversions with relevant messages based on customer categories or profiles.
Automated Delivery Scheduling
Wider reach with optimal delivery time efficiency to increase engagement.
Interaction Feedback & Tracking
See customer responses in real-time and adjust communication strategies.
Every Needs
Customizable AI Agent
Customize chatbots as needed to create more natural & personal interactions, thereby increasing customer trust in your business.
Auto Follow Up & Reminder
Increase customer satisfaction by eliminating missed chats, ensuring customers get the responses they need.
Operator Handling Switch
Select conversations to be routed to the appropriate operator. Faster & more efficient service, reducing the workload of the customer support team.
Automated Customer Profiling
AI analyzes chat history and customer profiles to provide more accurate insights into customer needs and behaviors.
Multi-workspace for Various Divisions
Teams are more organized, with clear task assignments in their respective workspaces.
Team Performance Monitoring & Analysis
View performance reports for each division in handling customers.
Multi-channel Integration
Manage communication from various platforms in a single dashboard for easier searching and further analysis.